Heartland Ag Supply LLC is committed to providing customers with a reliable shopping experience. If you are not satisfied with the product you received, please contact us according to the following refund and return policy:
1. 30-Day Refund Policy
Eligible orders can be refunded within 30 days of receiving the product.
To request a refund, please contact us within 30 days of receiving the product and provide your order information and the reason for the refund. Refund requests after 30 days may not be processed unless otherwise stipulated by applicable law or the product is defective.
2. Product Defects
If the product you received has a manufacturing defect, quality problem, or is materially different from the order description, please contact us promptly.
After verifying and confirming the product defect, we will provide a refund, replacement product, or other reasonable solution depending on the specific circumstances.
3. Refund Request
To request a refund, please contact us through the following methods:
Email: erika@heartlandagshop.com
cs@heartlandagshop.com
Phone: 806-902-0339
Please provide your order number, purchase information, and reason for the refund so that we can process your request promptly. 4. Refund Processing
Once your refund request is approved, we will process it using the original payment method.
Refund arrival time may depend on the processing time of your bank, credit card company, or other payment service provider. Heartland Ag Supply LLC has no control over the specific arrival time of third-party financial institutions.
5. One-Time Sale
All products are one-time sales and do not offer auto-renewal or subscription services.
Except for product defects, refund conditions stipulated in this refund policy, or other requirements of applicable law, product purchases do not generate subsequent automatic payments or automatic orders.
6. Contact Us
If you have any questions about our refund or return policy, please contact us:
Address: 1235 S Sumner St, Pampa, TX 79065
Phone: 806-902-0339
Email:
erika@heartlandagshop.com
cs@heartlandagshop.com
Our customer service team will do its best to assist you with product, order, shipping, and after-sales related issues.